Cabin Rentals & Reservations
Why should I book directly with Casago Smoky Mountains?
Booking directly with Casago Smoky Mountains guarantees you the best rate without third-party service fees charged by platforms like Airbnb or Vrbo. Plus, you get direct support from our local Smoky Mountain team.
What amenities are included in Casago cabin rentals?
Amenities vary by property, but most rentals include private hot tubs, fully equipped kitchens, high-speed Wi-Fi, air conditioning, outdoor decks with mountain views, and fireplaces. Select cabins also feature game rooms, indoor pools, or resort access.
How do I check in and receive my keyless entry code?
We provide keyless entry for convenience. You will receive an email and text message with your unique door code, cabin address, and check-in instructions prior to your arrival date.
Great Smoky Mountains National Park
Is there an entrance fee for Great Smoky Mountains National Park?
No, entrance to the national park is completely free! However, if you plan to park your vehicle inside the park for longer than 15 minutes, a valid parking tag is required under the "Park It Forward" program ($5/day or $15/week).
Where can I purchase a park parking tag?
You can purchase parking tags online before your trip or in person at visitor centers like the Sugarlands Visitor Center located just outside downtown Gatlinburg.
What should I do if I encounter a black bear?
Always maintain a distance of at least 150 feet (50 yards). Never feed or approach bears, keep all cabin trash locked in bear-proof outdoor containers, and keep vehicle doors locked at all times to prevent cabin or car break-ins.
Traffic, Parking & Getting Around
How can I avoid traffic on the downtown Parkway?
To skip heavy stop-and-go traffic along US-441 (The Parkway), take the Gatlinburg Bypass if you are heading straight into the National Park, or use East Parkway (Hwy 321) and Glades Road to reach the Great Smoky Arts & Crafts Community.
Is the Gatlinburg Trolley free to ride?
Yes! Gatlinburg offers a free city-wide trolley system that services downtown, park entrances, and local attraction routes. You can park at free Park-n-Ride lots like the Gatlinburg Welcome Center and ride into town.
Where are the best places to park downtown?
City-operated parking garages offer affordable daily rates. The McMahan Parking Garage (located at 305 Historic Nature Trail) and the Gatlinburg City Hall lot are convenient options close to major Parkway attractions.
Weddings & Special Events
How do we apply for a marriage license in Gatlinburg?
You can apply at any Sevier County Clerk office location. Tennessee requires no waiting period and no blood tests. Both parties must be present with valid government photo identification. Learn more in our Gatlinburg Wedding Guide.
Can we host a wedding ceremony at a cabin?
Yes, many larger multi-bedroom lodges listed with Casago Smoky Mountains accommodate intimate weddings, reception dinners, and group lodging under one roof.